FAQ | Peerless Custom rugby Jerseys

Can I customize my Peerless jersey?

Yes, Peerless Activewear offers complete customization options for jerseys. You can choose the design, colors, and add names, numbers, embroidery, or sponsors. Please contact us at info@peerlessactivewear.com.au for more details.

What's the minimum order quantity (MOQ) for jerseys?

20 jerseys is our MOQ, however there are price breaks at 50 and 100 jerseys.

How do I submit my design or logo?

You can email your design directly when you submit your quote request or email your files in a high-resolution vector format to info@peerlessactivewear.com.au

How many letters can I put in a nickname on the back of the jersey

We have said for many years 12 letters max. for nicknames. These days we can do more if needed the name just looks a bit squished to fit.

Can I put emoji's in a nickname

Yes

Can I mix and match sizes in one order?

Yes, you can mix sizes of the same custom jersey design to reach the product specific MOQ.

Peerless ordering process

Receive email quote within hours Check out your personalised quote, hitting your inbox within hours. You'll also get to chat with sales, ready to guide you and answer any burning questions. We’ll also help you nail the design, decoration and everything else to get you the best result. Approve quote Once you accept the quote and give us the green light, we roll into production after full payment. Payment Once you approve your quote, full payment is needed to kick off production. Production and delivery Once we receive your full payment, production begins, and we’ll keep you in the loop throughout. When your order's ready to post, we’ll send you tracking details so you can watch it make its way to you.

How long does it take to produce and ship my custom order?

Production times can vary and are never guaranteed, but typically it takes 6 weeks. As Peerless Jerseys are made in Australia we have much greater production control. Shipping times will depend on your location.

Can I reorder a previous design without going through the entire process again?

Absolutely! We save your previous designs, making reorders quick and painless.

What payment methods are accepted at Peerless Activewear?

We accept bank transfers. All transactions are processed in AUD.

How should I care for my Peerless jersey?

To ensure the longevity of your Peerless jersey, we recommend washing it in cold water and hanging it to dry. Avoid using bleach and ironing directly on any printed areas.

What shipping options does Peerless Activewear offer?

Peerless Activewear offers standard and express post. Standard post typically takes 3-5 business days, while express shipping takes 1-2 business days.

What is Peerless Activewear's return policy?

We accept returns within 30 days of purchase. The item must be in its original condition. Please contact our customer service at info@peerlessactivewear.com.au for return instructions.